Terms of Service

Draft — not yet reviewed by a lawyer

This is a structured draft with the sections such an agreement needs. It has not been reviewed or approved by a qualified legal professional and is not an enforceable agreement in its current state. Every highlighted item is a placeholder requiring a real decision.

1. Who these terms are between

These terms are an agreement between you and legal entity name (“we”, “us”), registered in jurisdiction. They cover the CIAN application, any related services, and this website.

By creating an account or using CIAN you accept these terms. If you do not accept them, do not use CIAN.

2. Eligibility

You must be at least minimum age — must match the Privacy Policy and the App Store age rating and legally able to enter a contract. If you use CIAN for an organisation, you confirm you are authorised to bind that organisation to these terms.

3. Accounts

You are responsible for activity under your account and for keeping access to it secure. Tell us promptly if you believe your account has been compromised. We may suspend an account we reasonably believe is being used in breach of these terms or of the Acceptable Use Policy.

4. What CIAN does, and what you are responsible for

CIAN runs automated software-development work on your behalf, using AI agents, against code repositories and infrastructure that you connect and control. Three consequences of that are worth stating plainly:

5. Acceptable use

Your use of CIAN is subject to the Acceptable Use Policy, which forms part of these terms.

6. Ownership

Yours stays yours. You keep all rights in your source code, your repositories, your data and any output produced from them. We claim no ownership of it.

Ours stays ours. We keep all rights in CIAN itself — the software, the interface, the documentation and our trademarks. These terms grant you a limited, non-exclusive, non-transferable, revocable right to use CIAN as intended, and nothing more.

Add a feedback licence if you want the right to act freely on suggestions users send in, including via the support form.

7. Third-party services

CIAN works with services operated by others — including code hosts, issue trackers, AI model providers and infrastructure providers. Your use of those services is governed by their own terms, and we are not responsible for them or for what they do. Name the third-party services that a user is required to have, so this is a concrete statement rather than a general disclaimer.

8. Fees

Whole section pending a commercial decision: is there a charge, is there a free tier, how is it billed, what is the renewal and refund position, how are price changes notified, and is any of it purchased through the App Store (which imposes Apple's own rules on refunds and billing)?

9. Beta and pre-release software

CIAN is in development. Any access provided before general release is pre-release software offered as-is: it may change, break, lose data, or be withdrawn without notice, and it may not be supported to the standard described elsewhere on this site.

10. Availability

We aim to keep CIAN available but do not promise uninterrupted service. We may change, suspend or discontinue any part of it. State the notice period for discontinuing a paid service, and any data export commitment on the way out.

11. Disclaimers

To the fullest extent permitted by law, CIAN is provided “as is” and “as available”, without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose and non-infringement.

Some jurisdictions do not allow certain warranties to be excluded, and consumer protection law may give you rights that these terms cannot remove. Have counsel confirm the consumer-law carve-outs required in each market this is sold into — a blanket disclaimer is unenforceable in several of them.

12. Limitation of liability

Liability cap and exclusions to be set by counsel. This section is deliberately left unwritten rather than filled with a generated figure: an unenforceable or inappropriate cap is worse than an obvious gap, because it looks settled.

13. Indemnity

Scope of user indemnity to be set by counsel, and checked for consistency with consumer law in each market.

14. Termination

You may stop using CIAN and delete your account at any time. We may suspend or terminate your access if you breach these terms or the Acceptable Use Policy, or if we are required to by law. On termination your right to use CIAN ends; the sections that by their nature should survive will survive.

State what happens to your data on termination and for how long it remains retrievable. Must agree with the Privacy Policy's retention section.

15. Changes to these terms

We may update these terms. We will update the date above and, for material changes, give notice before they take effect. Confirm the notice mechanism and period.

16. Governing law and disputes

Governing law, venue, and whether arbitration or a class-action waiver is used. Note that these interact with consumer protection rules and with App Store requirements, so they are not a free choice.

17. Apple App Store

If CIAN is distributed through the App Store, Apple requires specific acknowledgements in the EULA — including that the agreement is between you and us and not Apple, that Apple has no support obligation, and that Apple is a third-party beneficiary entitled to enforce these terms. Insert Apple's current required wording verbatim rather than paraphrasing it.

18. Contact

Questions about these terms: use the support form or write to legal contact email.